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Automotive sales and customer service training
Venue based training
From new starter to fully experienced teams, we have a wide range of targeted training material aimed at sales of new, used and fleet vehicles along with aftersales training and implementation of a customer centric culture. info@universalcoaching.co.uk
Online training
A complete training program is available or we are able to focus on specific areas of the sales process. A full range of modular course material to suit new to industry as well as the seasoned professional is available with complete personal back up and monitoring from one of our experienced consultants.
Sales training
Customer experience has never been more important. From gaining customers and retaining them is the base of our ethos. A customer centric culture is at the heart of everything we do. With over 37 years of hands on sales and management experience UCA is well placed to get your people up to a cutting edge standard.
After sales training
Enhancing a customer experience is at the forefront of our training syllabus that has a customer centric culture well and truly at its heart
